Earlier this year we ran a number of online training sessions on Friday afternoons, to demonstrate some of the key features of DragonDMS.
Introduction to Sales
Creating Enquiries, Pending Enquiries, Creating Followups, Using the Dashboard, Stacking a Deal.
Vehicle Advertising
Creating vehicle via DMS, Portal or Appraise, Feed to Dragon2000 hosted website, 3rd party online advertisers, Adding images, Advertising text, Sales videos.
Lead Management
Adding vehicles into stock, Updating vehicle records, Advertising vehicles and selling vehicle.
Introduction to Dragon2000 Portal
Using a browser to Add vehicles into stock, Updating vehicle records, Advertising and selling vehicle.
Introduction to Aftersales
Booking in Jobs, Creating Estimates, Managing Live Jobs, Templates, Online payments and Customer Reminders.
Workshop Loading
Introduction to Workshop Loading, viewing jobs by bay, colour coding jobs by status, visual indicators to show if a technician is clocked onto a job. Easy ways to drag and drop jobs to different bays / different days.
Workshop App
Electronic jobs cards, technician clocking’s, technician comments, carrying out Vehicle Health Checks and Condition Reports.
Parts Stock Management
Ordering and receiving parts, issuing parts to jobs, selling parts over the counter, Suggested parts orders, Parts status colour coding on jobs.