Dragon 2000 Workshop App
The Workshop App been designed as a mobile tool that is linked to your DragonDMS. It allows job tasks to be allocated to technicians creating a task list for each technician which they can clock on and off. Technician clockings and comments can be added via the app and appear in real time in DragonDMS.
Service Advisors can use the app to assign and order technicians task lists, view technicians current activity, and receive notifications when technicians go over the allocated time, and when jobs have been marked as complete. Additional tasks can be created and allocated to technicians by Advisors within the Workshop app.
Technicians can also use the Workshop app to carry out comprehensive Vehicle Health Checks and Condition Reports, all without the need to be sitting in front of a computer.
Each technician will require a separate devise to log into the Workshop App. The Workshop app can be run on either Apple or Android mobile phones or tablets.
A good WiFi, 3G or 4G connection is required to use the Workshop app.
Where to Download the Workshop App
The Workshop App can be downloaded from the App Store (for Apple devices) or the Google Play Store (for Android devices). Search for ‘Dragon2000’ and look for the following icon:
Please call Sales on 01327 222 333 to purchase Workshop app licences.
Allowing Users Access to the Workshop App
To allow users access to the Workshop App, within your DragonDMS go to Settings > System > Employees > double click on the relevant employee record > Access Rights > Apps
From here, you can decide on the level of access the employee has within the Workshop App by ticking the relevant access rights. For the user to be to login, they must have Workshop App ticked and a username and password created. If the user requires Advisor access, they must also have Show as Advisor ticked.
Logging into the Workshop App
When you open the Workshop App on your mobile or tablet, you will be taken to the login screen. Enter your PIN, username and password.
PIN – This is your Dragon2000 Customer Reference Number which can be found on your Dragon2000 invoices. If you are unsure what your Customer Reference Number is, please contact our Support team on 01327 222 333 option 1.
Username – Enter the Username you use to login to your DragonDMS.
Password – Enter the Password you use to login to your DragonDMS (you may have changed this as mentioned above).
Once you have logged into the Workshop app for the first time, the next time you log in you will have the option to set your fingerprint for your login (if your device is compatible). The Fingerprint login option is device specific and not login specific.